> For the complete documentation index, see [llms.txt](https://help.maearth.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.maearth.com/resources-for-land-stewards/about-funding-rounds/donor-information.md). # Donor Information When a donor supports a project through Ma Earth, their name, email address, and donation amount are accessible to the recipient organization in their project dashboard. This means organizations can access the information they need to thank donors and follow up directly. If a project has a host partner, the host partner will have access to the same information through their Stripe dashboard. In the "Donation activity" tab of the project dashboard, organizations can also see which donors have verified their email (and therefore unlocked matching funds). This information is not visible to host partners in Stripe. #### Donor Privacy Organizations may contact donors about the funding round, to say thank you, send updates about their project, or manually issue tax receipts. However, in accordance with [GDPR](https://gdpr-info.eu/), organizations or host partners must obtain consent before adding donors to any other mailing lists. #### Communicating with your supporters The goal is to build a relationship, not a mailing list. Donors who feel included, respected, and informed become long-term supporters of your work. How you follow up matters. **Here are a few things to keep in mind as you communicate with donors during and after the round:** * **Send a personal thank-you.** A brief, genuine note goes a long way. Donors who feel included are more likely to give again. * **Don't add donors to other mailing lists without permission.** If you want to include them in a newsletter or ongoing communications, be sure that they opt in—either by signing up for your newsletter on your website or by communicating consent via email. * **Check in after the campaign.** Celebrate a successful campaign, thank donors for being part of it, and let them know what happens next. People want to know their contribution mattered. * **Keep project updates relevant and timely.** Consider sharing meaningful milestones as they happen via email, then posting more regular updates via Ma Earth's [project updates](/resources-for-land-stewards/project-updates.md) and your social media channels. * **Respect their inbox.** Some supporters won't stay connected. If someone donated but hasn't engaged with your follow-ups, it's okay to let the communication go. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.maearth.com/resources-for-land-stewards/about-funding-rounds/donor-information.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.